Destruction Management Software

One Solution for Document, Medical Waste, and Electronic Destruction

Smart and Easy To Use

For over two decades, DHS has empowered customers to succeed with smart, easy to use and innovative RIM solutions. 

Trusted Globally

More than 1200 operations around the globe have trusted Total Recall software to run their business.

Comprehensive Solution

The only solution available which covers all RIM business lines (i.e. vault, shred, imaging and records).

Innovation Commitment

Hundreds of new features added each year focusing on saving time, reducing costs and increasing profits. 

Proven Experience

Your organization has the support of an expert  team with over 200 years of combined experience.

The New Standard in Client Web Software

The Envision Client Web software represents the next generation of destruction service technology. Provides customers the ability to perform to request destruction services, view/print certificates, access calendar and pay invoices online.

 Make the most of Zebra
Enterprise devices

Manage full chain of custody with barcode scanning utilizing Zebra Windows or Android OS supported devices. Send and receive destruction bin service jobs wirelessly using a cell data plan. Total Recall mobile scanning application supports adding extra material and scanner HD serial numbers.

Increase Route

Efficiently manage and view all scheduled jobs through a color coded calendar. Find the best route for new customers using intuitive filters, including by route, date, city or postal code. Pre-assign and pre-sequence routes to save time and cut cost.

Case Study: Gilmore Services 

Better Customer Experience and Much More



Billing Efficiencies


Revenue Capture


Customer Service Cost

Total Recall Software Features

Everything You Need to Manage Your Destruction Operations


One Turn Key Solution for CRM.
Track New Leads.
Set Call Back Dates.


Complete Customer Visibility.
Contract Management.
CRM Tools and Reports. 

Client Web

24/7 Service Requests.
On‚ÄźDemand Inventory Reports.
Pay Invoices. 

Bin Inventory

Bin Barcoding.
Location and Service Tracking.
Complete Chain of Custody. 

Route Planning &

Optimization and Planning.
Scanning and Driver Tracking.
Real Time Updates.

Work Flows

Custom Workflow Design.
Quality Control and User Security.
Instant Email Notifications.

(Recurring Orders)

 Automate Recurring Services and Billing.
Color Coded Scheduling Calendars.
Integrated Map Views.

Driver Scanning
Chain of Custody

Track Movement of All Bin Assets.
Capture Electronic Signature.
Real Time Driver Tracking. 

Reporting and

Over 450 Standard Reports.
Customer, Management, Daily Operations,
Accounting and More.

Request A Free Online Demo

Schedule a Demo Today with a Destruction Management Industry Expert