Total Recall Records Management Software

SMART AND EASY TO USE

DHS Worldwide empowers customers to succeed with smart and innovative software solutions

TRUSTED GLOBALLY

Organizations around the globe have trusted Total Recall Software Solutions to run their business.  

COMPREHENSIVE SOLUTION

The only solution which covers all RIM business lines (i.e. vault, shred, imaging, and records).

COMMITMENT TO INNOVATION

New features added each year focusing on saving time, reducing costs and increasing profits.

PROVEN EXPERIENCE

Your organization has the support of an expert team with over 250 years of combined experience.

Total Recall Envision Client Web 

The Envision Client Web software represents the next generation of RIM technology. The client web provides users the ability to perform powerful searches with the use of a simple “google” search bar from any device or browser. Clients can manage hard copy, data protection, destruction bins services and digital record requests.

Total Recall Envision Android App 

Manage full chain of custody with barcode scanning utilizing Zebra Windows or Android OS supported devices. Send and receive pick/driver scan jobs wirelessly using WIFI or cellular data plans. Total Recall mobile scanning application supports records, destruction and data protection (vault) services.

Total Recall Digital Delivery 

In addition to physical records management, Total Recall supports managing images such a PDFs, Tiffs and electronic records (i.e. excel, word). Clients can view images online and request physical records to be digitized. Integrated billing options include per page, time based and recurring models (i.e. digital storage).

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Total Recall Software Features

Everything You Need to Manage Your Record Center

PROSPECT / CUSTOMER 
MANAGEMENT 

One Turn Key Solution for CRM.
Track New Leads.
Set Call Back Dates. 

CUSTOMER
MANAGEMENT

Complete Customer Visibility.
CRM Tools and Reports.
Contract Management.

CLIENT WEB  
ACCESS

24/7 Service Requests.
On‐Demand Inventory Reports.
Pay Invoices. 

INVENTORY
TRACKING

Robust Barcoding.
Location and Service Tracking.
Complete Chain of Custody. 

RECORD CENTER
OPERATIONS

Pick List Generation.
Real Time Wireless Scanning.
Inventory Auditing.

ROUTE PLANNING AND DISPATCHING

Optimization and Planning.
Scanning and Driver Tracking.
Real Time Updates.
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SCHEDULING
(RECURRING ORDERS)

 Automated Recurring Services and Billing.
Color Coded Scheduling Calendars.
Integrated Map Views.

DRIVER SCANNING /
CHAIN OF CUSTODY

Track Movement of All Records.
Capture Electronic Signature.
Real Time Driver Tracking. 

REPORTING AND
METRICS

Business Wide Reports, Including:
Customer, Management, Daily Operations, Accounting and More.

BILLING &
INVOICING

E-Invoicing. 
Secure Credit Card Processing.
Accounting Exports. 

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