August 21, 2025 – DHS Worldwide Software Solutions has announced the launch of its all-new interactive Training Center, a modern ecosystem designed to transform customer education and accelerate team performance. Built around Total Recall Envision, the Training Center delivers franchise-level and division-specific training resources — giving organizations the tools to learn faster, retain more, and put industry best practices into action with confidence.

“This Training Center is the next step in our mission to help customers succeed with exceptional technology and support,” says Chuck Sowers, President and CEO of DHS Worldwide. “By combining step-by-step workflows, franchise-ready content, and powerful media-driven training, we’re equipping teams to unlock the full potential of Envision.”

Smarter Training, Stronger Results

The new Training Center was developed to ensure teams can maximize the value of Total Recall Envision from day one. Key features include:

✅ Franchise-Level and Division-Specific Materials – Curated guides tailored to Customer Service, Operations, Sales, and Billing workflows, designed for scalable training across corporate and franchise locations.

✅ Step-by-Step Workflow Guides – Clear, actionable instructions that go beyond individual tasks, providing complete end-to-end processes for better adoption and efficiency.

✅ Narrative-Driven Training Videos – Professional, long-form media pairing real-world explanations with live demonstrations inside the software to boost retention and improve hands-on performance.

✅ Interactive Training Portal – A single, intuitive hub where teams can access all training resources, ensuring consistency and accessibility across the organization.

✅ Embedded Documentation Library – Expanded Envision documentation included within the platform, offering a goldmine of underutilized guides and resources that can be private-labeled for internal training.

Future-Ready Learning

The Training Center sets a new standard for customer education, helping organizations move from simply “using” the software to building super teams that fully leverage Total Recall Envision to drive growth, profitability, and operational excellence.

“This initiative reflects our ongoing commitment to not just deliver technology, but to provide the knowledge and tools our customers need to succeed long-term,” adds Richard Wisser, Vice President of Sales.

About DHS Worldwide Software Solutions

For over three decades, DHS Worldwide has been a trusted leader in information management technology, serving commercial, corporate, and governmental organizations. With over 1,500 operations worldwide relying on Total Recall® software, DHS Worldwide provides Records Management, Secure Destruction, Data Protection, and Digital Imaging solutions that drive business success through innovation and industry expertise.