January 26, 2025 – DHS Worldwide Software Solutions has launched its most advanced release yet—Total Recall Envision 5.4. Packed with powerful new features, this latest version is designed to help records and secure destruction businesses win more customers, strengthen client relationships, maximize route profitability, and accelerate cash flow.

"This release is a direct result of our ongoing collaboration with industry leaders," says Richard Wisser, Vice President of Sales at DHS Worldwide. "By working closely with our customers, we’ve created a solution that redefines efficiency and profitability for records management and secure shredding businesses."

Smarter Sales Tools for Bigger Wins

Total Recall’s Sales CRM equips sales teams with seamless lead management, intuitive quoting, and performance tracking. Version 5.4 introduces a cutting-edge sales quoting calculator that automates pricing with:

✅ Zone-based pricing tailored to service locations

✅ Conditional pricing (e.g., ground floor access, stairs)

✅ Volume-based discounts for streamlined, scalable quotes

Additionally, Total Recall now enables automated e-marketing to expand brand reach and increase engagement. New real-time sales metrics provide instant insights, helping teams stay ahead of opportunities and optimize their sales process.

Next-Level Customer Onboarding

Say goodbye to tedious account setup! With just one click, Total Recall Envision 5.4 automates the entire onboarding process, including:

🚀 Account creation with predefined pricing

📧 Automated welcome emails and web login enrollment

📦 Instant service order generation for seamless dispatch

Maximizing Route Efficiency & Profitability

New enhancements in route planning and profitability tracking help operators increase efficiency and reduce costs. The route lookup tool allows businesses to quickly identify nearby scheduled stops for optimal order placement, while enhanced profitability metrics now calculate revenue against operational costs, including fuel, labor, and time.

Enhanced Billing & Faster Payments

To further streamline financial operations, Total Recall Envision 5.4 introduces:

💳 Automatic late fees & auto-bill processing

🏦 ACH payment options alongside credit card processing

📨 Automated AR collection emails to improve cash flow

For a full list of enhancements, DHS users can access the latest documentation via the Help menu in Total Recall software.

About DHS Worldwide Software Solutions

A leader in information management technology, DHS Worldwide empowers over 1,500 RIM operations worldwide with innovative solutions for Records Management, Secure Destruction, Data Protection, and Digital Imaging. For over 30 years, DHS has helped organizations thrive through cutting-edge technology and industry expertise.