September 16, 2024 – Proshred, a leader in secure shredding and recycling services, has successfully transformed its Secure Electronics Recycling (SEC) and IT Asset Disposition (ITAD) operations with the implementation of Total Recall Envision ITAD Software from DHS Worldwide Software Solutions. By centralizing workflows, automating processes, and improving inventory tracking, Proshred has positioned itself for long-term growth in a rapidly expanding market.

"The ITAD industry is a growing sector and represents the future of secure destruction," said Chuck Sowers, President/CEO of DHS Worldwide. "By streamlining operations with Total Recall Envision Software, Proshred has set itself up for continued success and scalability."

Challenges in SEC & ITAD Operations

Before adopting Total Recall Envision ITAD Software, Proshred faced several operational challenges, including:

Fragmented Systems – Managing scheduling, billing, inventory, and workflows across multiple platforms led to inefficiencies.

Limited Visibility – A lack of integration hindered real-time operational insights.

Complex Inventory Tracking – Monitoring pallets, Gaylords, and individual assets required greater precision.

Manual Processes – Reliance on manual workflows slowed billing and work order coordination.

Transformative Solutions with Total Recall Envision ITAD

By implementing Total Recall Envision ITAD Software, Proshred achieved major improvements:

✅ Unified Platform – Centralized scheduling, workflow management, billing, invoicing, and inventory tracking.

✅ Advanced SEC/ITAD Features – Simplified lifecycle management for pickup requests, recycling, scrapping, and sales.

✅ Comprehensive Inventory Management – Integrated barcode scanning for real-time tracking of pallets and assets, ensuring accuracy.

✅ Automated Workflows – Billing and invoicing automation reduced manual efforts and accelerated payments.

✅ Configurable Work Orders – Streamlined inbound, recycling, and sales operations for improved efficiency.

"Total Recall’s ability to unify workflows, automate processes, and provide real-time insights has enabled us to deliver superior service to our SEC clients while seamlessly scaling our operations," said Brian Samson, VP of Technology at Proshred.

Key Results & Business Impact

🚀 Operational Efficiency

Streamlined workflows reduced administrative tasks by 35%.

Real-time inventory tracking increased accuracy and reduced errors.

💰 Financial Gains

Automated billing and collections improved payment timelines and supported increased equipment sales.

Integrated workflows reduced operational costs, improving profit margins.

📈 Business Growth

Increased inventory movement capacity by 25%, allowing Proshred to expand services.

📊 Data-Driven Insights

Unified reporting dashboards enabled faster decision-making and eliminated operational bottlenecks.

A Future of Growth & Innovation

Through its partnership with DHS Worldwide, Proshred has revolutionized its SEC and ITAD operations, demonstrating the power of strategic innovation and automation. With Total Recall Envision ITAD Software, Proshred has established scalable, efficient, and future-ready operations that drive business growth and customer satisfaction.

About DHS Worldwide Software Solutions

DHS Worldwide is a global leader in information management technology, serving commercial, corporate, and governmental organizations. Over 1,500 operations worldwide rely on Total Recall software for Records Management, Secure Destruction, Data Protection, and Digital Imaging solutions. With nearly three decades of industry expertise, DHS Worldwide continues to deliver cutting-edge technology solutions that empower businesses to thrive.